Welcome to the Your Housing Group Career Center

Do you have the right to work in the UK?

Yes No Yes - with restrictions

Do you live in a property owned by Your Housing Group?

As this role allows access to confidential tenancy information, we are unable to accept applications from existing tenants or residents.

Yes No

As this role allows access to confidential tenancy information, we are unable to accept applications from existing tenants or residents.

Please confirm you are able to work 35 hours per week on a rota basis to cover the Contact Centre's opening hours which are Monday to Friday 8am to 10pm, Saturday & Sunday 9am to 5pm and Bank Holidays 10am to 2pm?

Yes No

Required question: Please briefly outline your first class customer service skills and provide a short example of when you have "gone the extra mile" for a customer.

How proficient are you in the use of IT systems, i.e. Microsoft Word, Excel and Outlook?

Basic Intermediate Advanced Not proficient

Have you worked in housing previously?

This can be experience gained within social housing or the private sector.

Yes No

This can be experience gained within social housing or the private sector.

Required question: Please briefly summarise how you believe that you meet the requirements for this role.

Please refer to the attached role profile for details of the skills and experience required for the role

Required question: What is your notice period?

Required question: Please outline your salary and benefit expectations

Do you consider yourself to have a disability?

We will aim to support your needs during the selection process and during employment, if you are successful.

Your Housing Group operates a Guaranteed Interview Scheme for those applicants who have a disability and meet the minimum requirements for the role as set out in the role profile.

Yes No Prefer not to say

Your Housing Group operates a Guaranteed Interview Scheme for those applicants who have a disability and meet the minimum requirements for the role as set out in the role profile.

Have you worked for Your Housing Group previously?

Yes No

Required question: Please provide the following information: Role; Line manager; Dates of employment (approximate)

Where have you seen this role advertised?

Required question: Please provide further details of where you saw the role advertised.

This can be the name of the agency, website or other location where you have seen this role advertised

Are you related to, have a relationship/association with or previously worked with a current employee, board member or tenant/resident of Your Housing Group, or any of it’s subsidiaries?

Yes No

Do you have any unspent criminal convictions?

Yes No

Required question: Please provide further details below regarding your unspent criminal convictions.

Required question: Please provide their name and employment/connection details (if known):

Name:
Relationship:
Job Title/Connection to YHG:
Location/Address:

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